How It Works

Please allow a 1-3 day period to process your order from the date your order is placed. We will make every effort to ship your package ASAP.


Our Exchange Policy

How It Works

If the product is out of stock in the size you need or discontinued, exchanges will not be accepted. Exchanges may be accepted if we still have the item in the size or color you need. Shipping cost is at the expense of the customer.


Our Return Policy

How It Works

All returns must be made within 10 days of the shipping confirmation email. The items MUST be in the same condition it was when you received them. All tags must be in place with no signs of wear.

Hair Units may be returned only if lace is still attached to hairline with no signs of wear. Wallace Boutique reserves the right to reject returns that are sent or communicated outside of the return period limit. Shipping cost is at the expense of the customer.